DVA Household Services
Practical support for eligible Australian veterans — so you can stay safe, independent, and comfortable at home.
About the Program
What Are DVA Household Services?
If you're living with an accepted service-related injury or condition and need help maintaining your home, Care Direct Group provides practical support so you can stay safe, independent, and comfortable.
Care Direct Group delivers the full range of DVA Household Services (DVA HHS) to eligible Australian veterans, with no out-of-pocket costs.
DVA Household Services cover everyday household tasks you can no longer manage because of your accepted condition. Support may be short-term while recovering from surgery, or long-term for chronic or worsening health conditions.
Our services are available across Queensland, delivered by trusted, vetted Australian professionals who understand the unique needs of our veterans.
What We Provide
Household Services Available
General House Cleaning
Regular cleaning of living areas, bedrooms, bathrooms, and kitchens to maintain a safe and hygienic home environment.
Laundry Assistance
Help with washing, drying, ironing, and putting away clothes and linen so you always have clean garments available.
Garden Maintenance
Lawn mowing, weeding, pruning, and general garden upkeep to keep your outdoor spaces safe and tidy.
Home Modifications
Minor safety-related modifications such as grab rails, ramps, and non-slip surfaces to reduce the risk of falls.
Window Cleaning
Internal and external window cleaning to maintain a bright, clean home without the risk of climbing ladders.
Rubbish Removal
Removal of household waste and garden clippings to keep your property clean and free from hazards.
Am I Eligible?
Who Can Access DVA Household Services?
DVA Household Services are available to eligible veterans who have an accepted service-related condition that prevents them from performing household tasks. To be eligible you must:
- Hold a Gold Card or White Card issued by DVA
- Have an accepted service-related injury or condition
- Be unable to perform household tasks due to that condition
- Not have a partner or other household member who can reasonably perform the tasks
Getting Started
How to Access DVA Household Services
Check Your Eligibility
Confirm you hold a Gold or White Card and have an accepted service-related condition that prevents you from completing household tasks.
Contact DVA
Call DVA on 1800 555 254 or visit dva.gov.au to apply for Household Services. DVA will assess your needs and approve the level of support.
Choose Care Direct Group
Request Care Direct Group as your preferred DVA Household Services provider when speaking with your DVA case manager.
We Come to You
Our trusted, vetted team will contact you to arrange services at a time that suits you — right in your own home, at no cost to you.
Common Questions
Frequently Asked Questions
Explore More
Other Services We Provide
Services apply for eligible veterans
Care Direct Group is proud to serve Australia's veterans. Get in touch today and let us help you access the support you've earned.